FAQS
Q: I have already booked my cars with you and I was wondering could I get the red carpet at the reduced package rate?
A: Of course you can .You can mix and match any of our services to suit yourself and still avail of the reduced rate.
Q: Can I hire just the photographer as my uncle is giving me his vintage jag?
A: Yes . All of our services can be hired separately.
Q:I like the idea of releasing the doves but I’m a bit afraid of holding one.Have you an alternative way around this ?!!
A: Instead of hiring the vintage cages you can hire the ivory wicker baskets and release them from those – you’ll only have to lift the lid and still get the desired effect !!
Q: I like the idea of the photo DVD’s but what’s the story if I decide I want an album in a few years time?
A: As well as the photo DVD’s we will also supply a CD with all your pictures stored which you can print if you like ,when you like and however you like!!
Q: When I order a car what am I getting for my money?
A : All of our cars come with a fully-uniformed chauffeur and co-ordinated ribbons. The limousines and the Morris Ambulance will also include a bottle of bubbly.
The basic package for every car will include: pick the bride up at the house and to bring her to the service/ceremony.
After the service the bride and groom will be brought to the location where they are having their photo’s taken and finally they will be brought to the reception venue.
Q: Why are the cars so expensive when I’ll only want it for about an hour ?
A : Everybody getting married thinks that since the church is only 15 minutes away and a normal service is 40 minutes that they’ll be finished with the car in 90 minutes start to finish . The norm for our cars is a pickup of 30 minutes to an hour before the service . Once at the service it will be typically 90 minutes to 150 minutes before you leave for your photo venue and add another 60 minutes here for travel and photos before onto the reception . We find that typically a 2pm wedding will arrive at the reception between 5pm and 7pm with approx an hour of driving before and after that means a wedding car is out on your day for between 6 and 8 hours.
Q: Do your cars only cater for weddings?
A : No – we cater for any and all events. The very first limousine run I ever did was for a guy who wanted to propose to his girlfriend. She said yes!!
Q: Why should I hire a car off your company.
A: Odyssey is the longest running wedding car company in the southeast and we have a reputation second to none. We know all about how your day is supposed to go and always do all that we can to help it along with a friendly smile and a helping hand.
Q: How do I know if I am dealing with a legal company.
A: All licenced cars will have a silver disc placed on both front and rear windscreens .This is similar to an NCT disc and should be up to date. Some vintage cars won’t have the rear disc as space doesn’t allow. Obviously, cars should also display current tax and insurance also.
Q: I see on your form that you don’t carry children under three years old…
A: We are more than happy to supply child seats and booster seats for our customers – but we won’t know you need them unless you tell us. We are more than happy to carry your younger family members. We simply have their safety in mind.
Q: Why don’t I get my bottle of bubbly in your vintage cars. Other companies are offering it!
A: I’m afraid the other companies are doing so illegally. A company cannot offer champagne in a car without the car having a bar for glasses and bottles. Any accident involving glasses and such would negate the insurance in a vintage car and this is why we don’t offer it .
Q: I am having a civil cermony and my photos at the hotel but most companies are charging me full price.
A: It is very important to let us know that you are having a civil cermony especially if its in the hotel.In this situation we would of course reduce the quote but if the civil cermony is in a registry office and you go for photos elsewhere it will end up taking as long as a church cermony.
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